Privacy Policy

1. Information We Collect

We collect information necessary to deliver our services, improve our products, and maintain security. The information we collect falls into the following categories:

• Contact details: name, email address, phone number, company name, and role.
• Usage data: analytics on product usage, session metadata, and device characteristics.
• Project data: documentation, specifications, and assets you provide for delivery of services.
• Transactional data: billing information, purchase history, and communications related to payments.

2. How We Use Information

We process personal data to fulfill contractual obligations, communicate with you, and improve our offerings. Specifically, we use data to:

• Design, engineer, and support digital products based on documented requirements.
• Respond to support requests, onboarding needs, and service announcements.
• Analyze usage metrics to optimize performance and prioritize roadmap decisions.
• Ensure compliance with applicable laws, regulations, and security standards.

3. How We Share Information

Nareon Studio does not sell personal information. We may share data with trusted partners under strict confidentiality when necessary to deliver services or comply with legal requirements.

• Service providers who assist with infrastructure, analytics, or communications under contractual safeguards.
• Legal authorities when required to comply with applicable laws or enforce agreements.
• Successors in the event of a merger, acquisition, or reorganization, subject to continued protection of your data.

4. Data Security

We implement administrative, technical, and physical safeguards to protect information. Access is limited to authorized personnel according to the principle of least privilege. Incident response procedures are in place to identify, contain, and remediate security events.

• Encryption in transit and at rest for sensitive data wherever applicable.
• Multi-factor authentication and continuous monitoring for internal systems.
• Regular vulnerability assessments and third-party security reviews.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. When data is no longer needed, it is securely deleted or anonymized.

6. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict the processing of your personal data. Requests can be submitted to privacy@nareonstudio.com, and we will respond within the timelines required by law.

• Request a copy of the data we hold about you.
• Request corrections to inaccurate or incomplete data.
• Request deletion where data is no longer necessary or consent is withdrawn.
• Opt-out of non-essential communications or processing activities.

7. International Transfers

Nareon Studio operates globally with primary operations in Canada. When transferring data across borders, we ensure appropriate safeguards such as Standard Contractual Clauses or other lawful mechanisms are in place.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we become aware that data has been provided by a child, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Significant changes will be communicated via email or in-product notifications.